Contact CardLoom Trading
Have a question about a trading card, collectible, retail order or wholesale opportunity? Contact CardLoom Trading and our support team will review your enquiry.
How Can We Help?
CardLoom Trading brings together Pokémon TCG products, other trading-card games, collectibles and accessories from a range of release markets. We understand that customers may need more information before ordering, especially when a product is released in Japanese, Korean, Simplified Chinese or Indonesian.
For the quickest review, include the product name, product link, order number or business details connected to your enquiry. Please do not send passwords, full payment-card numbers or other confidential payment information by email.
Retail Order Support
Contact us about an order, product availability, product information or a question about purchasing through the CardLoom Trading shop.
Product Enquiries
Ask about Pokémon TCG, One Piece Card Game, Riftbound, collectibles, accessories, product language, edition or listed specifications.
Wholesale Enquiries
Retailers and hobby stores can visit the wholesale page for business supply enquiries.
Email CardLoom Trading
Email is the primary support channel for CardLoom Trading. When contacting us, use a clear subject line so your message can be directed to the right area.
What to include in your message
- Your name and the email address used for the order, if applicable.
- Your order number, if your enquiry relates to an existing purchase.
- The product name or direct product link.
- The trading-card game, language or edition you are asking about.
- Your business name, website and product requirements for wholesale enquiries.
- A clear description of the issue or question.
Please check your inbox and spam folder after contacting us. Response times may vary depending on enquiry volume and the information required to review your request.
Helpful CardLoom Trading Pages
You may find the answer to your question on one of the following pages before contacting support:
Popular Product Categories
If you are looking for a specific collection, you can browse these popular CardLoom Trading categories:
Contact CardLoom Trading FAQs
What is the CardLoom Trading support email?
The support email is support@cardloomtrading.com.
Can I ask about product language or edition?
Yes. Product language and release details can vary, so include the product name or link when asking for clarification.
How do I contact CardLoom Trading about an existing order?
Email support@cardloomtrading.com and include your order number, the email used at checkout and a clear explanation of your request.
Does CardLoom Trading accept wholesale enquiries?
Yes. Retailers and hobby stores can submit business enquiries through the dedicated wholesale page.
Where can I read the returns information?
Read the Returns Policy before ordering. If you still need clarification, contact support by email.
Email CardLoom Trading Support